Content for young and mid-career employees
For mid-level employees, it is important to thoroughly review their basic business skills in order to ensure their smooth future growth.
Also, due to their age, they will be entrusted with tasks such as on-the-job training (OJT) for juniors and subordinates, so learning communication skills and coaching techniques to bring out the abilities of new and young employees will make a difference in the results.
In order to make further advances, mid-level employees must also begin to learn negotiation and leadership skills.
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We have a wide range of teaching materials for OJT personnel, from standard business etiquette to coaching to bring out the abilities of new and young employees, and tips for creating a process for conducting planned OJT.
Strengthen your team
Teleworking Techniques for All Employees
1 person/12 months/5,500 yen
To achieve results through telework, each individual in an organization needs to understand their role and goals, and be able to work independently and autonomously.
This course will introduce the knowledge and skills required to introduce telework and operate it as a team.
What you'll learn
Overview of teleworking and risk countermeasures
1. Overview of Telework
2. Risks of teleworking and information security measures
3.Telework and management style
Telework communication skills
1. Basics of communication
2. Remote communication
3. Team communication
Remote Work Toolbox
1. Remote 1on1
2.OKR
3. Web conference management
Micro e-learning SmartOJT Library
Improve your business skills
1 person/12 months/5,500 yen
In addition to basic skills, this course teaches communication and logical thinking techniques that are essential for motivating people and achieving results at work. It is ideal for improving the skills of young and mid-career employees.
What you'll learn
communication
Business Mind
Business Skills
Career Design
Logical thinking
ビジネス日本語会話
Contemporary Business Japanese
1 person/3 months/16,500 yen
Master the vocabulary and expressions you need to work in Japan!
You can learn Japanese expressions you will encounter in business situations, from honorific language to vocabulary and expressions in the IT field!
What you'll learn
Introduce
Introducing OneselfExpress your intention
Expressing One's IntentionsAsk a Question
Asking a Questiontalk
Speaking to SomeoneMake a request
Making a RequestUnderstood
Agreeingturn down
DecliningConsult
Asking for AdviceAsk for permission
Asking for Permissionconfirm
ConfirmationAdvise
AdviceSay hello
Greetings SomeonePC-related conversations
Conversations about PCs
Daily Japanese conversation
Survival Japanese Conversation
1 person/3 months/16,500 yen
Master the vocabulary and expressions you need to live in Japan!
You can learn Japanese expressions you encounter in everyday life, from honorific language to vocabulary and expressions in the IT field!
学習内容
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日本語の動詞
apanese Verbs -
引っ越す
Moving -
ごみを出す
Taking out the garbage -
郵便局・銀行で
At the post office or bank -
病院で
At the hospital -
電話をかける
Using the telephone -
困ったとき
Emergencies -
外で食事する
Eating out -
食事に招待される
Accepting the dinner invitation -
店を探す
Looking for a shop -
買い物する
Shopping -
乗り物に乗る
Using means of transportation -
旅行に行く
Marking a getawayほか
No Image
To improve productivity and realize work style reform
Speed up your work
1名様/12ヶ月/5,500円
この講座では、仕事が速い人が実践しているテクニックを誰でも、今からすぐできる”レベルにまで整理し、紹介していきます。
働き方改革に向けた現場の生産性向上や業務効率化のためにご活用ください。
学習内容
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DISK1/仕事の速さを決める鉄則
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DISK2/作業スピードを加速する仕事の習慣
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DISK3/チームの仕事をスピードアップするポイント
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DISK4/「ない時間」をひねり出すコツ
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DISK5/「思考のスピード」は型で速くなる
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DISK6/仕事を加速するリーダーシップとチームマネジメント
To be more successful at work
Work etiquette
1 person/6 months/11,000 yen
We will explain business skills for women, tips for increasing work productivity, and how to work in a way that will make you a reliable person in the workplace.
What you'll learn
Self-selection
Logical thinking
Recipes for increasing efficiency
presentation
Creating a work rhythm through meetings
Install the CEO brain
"People, things, and money" to improve a woman
1 person/6 months/9,020 yen
Business etiquette is a standard part of new employee training, but it's not just necessary for them.
In order to increase customer satisfaction and lead to results, business etiquette is required of all working adults.
Why not go back to the basics as a working member of society and relearn and recheck your business etiquette through this course?
学習内容
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職場のルールとコンプライアンス
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身だしなみのポイント
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言葉遣いと敬語のポイント
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応対・応接のポイント
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電話応対のポイント
Business Basics Course
Practical coaching you can use today
1 person/3 months/2,200 yen
You can learn coaching (three principles, four skills and how to put them into practice) to bring out the abilities of new and young employees.
Using specific, common scenarios, you will learn step-by-step coaching steps and compare good and bad examples, so the content is practical and can be used from the first day.
What you'll learn
[Basics]
Introduction
Practical Skill 1: Listening Skills
Practical Skill 2: Questioning Skills
Practical Skill 3: "Recognition Skills"
Practical Skill 4: Advice Skills
summary
[Practice]
STEP 1 "Build trust and a sense of security"
STEP 2: "Communicate knowledge and encourage thought"
STEP 3 Show them what you're doing
STEP 4: Let the new employee do things their own way
STEP 5: Looking back
STEP 6: Discover the next challenge
summary
[Final test]
Excellent telephone response that touches the heart
1 person/3 months/6,600 yen
You will acquire telephone response know-how that will put you one step ahead in order to strategically utilize telephones for your business.
This is an advanced course for those who have already mastered basic etiquette and want to hone their practical skills.
What you'll learn
[Basics]
Receiving a call
This word makes a good impressionTake the call
~The key to a considerate response~Make a phone call
~Making the first voice encounter a success~
[Practice]
Complaint phone call
~Responses that transform a crisis into trust~Inquiry phone number
The secret to clarityMain phone number
～Service that makes people say that this company is different～Telemarketing
~Captivating the hearts of invisible customers~Negotiate over the phone
~10 minutes of phone calls are better than one visit~Asking over the phone: How to speak to motivate people
How to plan OJT
~ Practical OJT techniques to strengthen the workplace ~
1名様/3ヶ月/4,400円
OJTの計画作成から、実践的な進め方を紹介します。計画に従ってOJTを具体的に進めていくために、コーチングの考え方をどのように使っていくのか、また日常の業務の中でどのように部下や後輩とコミュニケーションをとり、育てていけばよいのか実践的に解説しています。
学習内容
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OJTの位置づけ
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OJTの７ステップ
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ソーシャルスタイル
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“GROW”で進めるコーチング～OJTの実際～
OJT skills training pack for people with subordinates
OJT Skills Enhancement Program
1 person/6 months/13,200 yen
This program will introduce practical on-the-job training methods and communication techniques to motivate new employees.
Through the training of new employees, we help senior employees in charge of OJT to improve their communication skills.
What you'll learn
Practical OJT techniques to strengthen the workplace
A mindset that produces results
The Art of Empathy
Listening Skills
Praise skills
The art of questioning
Advice skills
Scolding Technology
Feedback Technology
Techniques to increase motivation, etc.
No Image
Business Essentials Series
The Essence of Communication (Japanese and English versions)
1 person/3 months/13,970 yen
You will learn how to communicate effectively and appropriately in business.
What you'll learn
The basic elements of good communication
Basic communication skills
Communication skills to facilitate smooth work
Communication skills to build strong relationships with customers
1 person/3 months/13,970 yen
You will learn the knowledge and skills that a leader should have, as well as the basic leadership style that should be demonstrated depending on the situation.
学習内容
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第1章 リーダーシップとは
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第2章 リーダーに必要なパワー
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第3章 メンバーの動機づけ
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第4章 リーダーシップ発揮の基本サイクル
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第5章 発揮すべきリーダーシップ・スタイル
Business Essentials Series
The Essence of Leadership
(Japanese and English versions)
1 person/3 months/13,970 yen
By understanding the negotiation process, you will be able to learn how to negotiate effectively.
What you'll learn
What is Negotiation?
Pre-negotiation stage
Negotiations in progress
Post-negotiation stage
Business Essentials Series
The Essence of Negotiation
(Japanese and English versions)
1 person/3 months/9,900 yen
Improving planning skills is a must-have theme for creating original proposals and work.
Masatake Matsuoka, who has realised projects on a range of scales, from advertising plans to regional development plans, using a methodology known as "editing engineering," will impart the know-how to master planning as a skill, rather than relying on inspiration, intuition or experience.
What you'll learn
STEP 1 The secrets of Seigo-style planning
STEP 2 Imagine the plan
STEP 3 Managing the project - from creating the frame to the presentation
Planning and editing
